Building Workplace Relationships

Presentation Topics

Leading Unstoppable Teams
No matter what position you hold, from CEO to committee chair, some of the most important workplace relationships you have are with the people on your teams, and one of your most valuable skills is knowing how to inspire your team to success and peak performance. 
These presentations provide insight and practical approaches to important issues in team development. If you are dealing with a team whose performance is only mediocre or want to provide support to team leaders, then these presentations will benefit your organization. The topics are also very effective as seminars to your group or team and include assessments and/or activities. 
To see details about the April 4, 2009 seminar on "Leading Unstoppable Teams," just go to the Seminars page.

Free Presentation:

How Do You Handle Complaints?
Integrate Conflict Resolution into OD

Can organizations address complaints in some other way besides ignoring or avoiding them (which is most often what happens) and then scrambling to find a way to fix them before someone files a formal complaint? How can conflicts be prevented?

An effective and available approach includes designing OD systems that anticipate disagreement, and building in both prevention and resolution.

In “How Do You Handle Complaints?” you’ll hear about two OD projects in which organizations took the opportunity of designing a system to include a conflict avoidance or prevention component. The organizations include a nationally recognized arts organization that developed its first performance evaluation system and a regional nonprofit that developed its first management training and development program. These case studies provide examples of the steps taken to secure resources to design these very practical and effective systems.

Because reducing conflict in organizations is so important and to help your organization understand how to use OD and systems design to reduce conflict, this presentation is available at no cost if you are within a 90-minute drive of Los Angeles.

For content details, see the descriptions on the related pages.
Leadership and Management:

8 Leadership Traits Necessary for Your Professional Success

What Is Emotional Intelligence and How Will It Improve My Career?

8 Steps for Better Team Performance and Decisions

Get What You Want:
Ten Steps to Improving Your Negotiating Skills

Conflict Resolution:

Why We Fight: Understanding Core Issues Leads to Resolution

Listening: Your Most Important Management Skill

The Language of Conflict Resolution: 10 Ways Not to Make Things Worse

Are You a Good Fit?
The Relationship between Corporate Culture and Conflict Resolution Style
Seminar Only:
Is Your Communications Style Part of the Problem or Part of the Solution?
Understanding Communications Styles and How to Work with Them

People have different communications styles, and they often clash in the workplace.

In this seminar participants complete an assessment that describes their communications style and learn the implications of the results for their success. In addition, participants learn practical techniques for recognizing and working with other styles to reduce conflicts and disagreements.

In teams, understanding these styles can make your meetings and discussions more productive and ensure that every team member contributes so that all perspectives can be explored.
By understanding how style influences communications, managers can deal with challenges more effectively, meet staff member’s expectations for dealing with conflict quickly and effectively, reduce turnover and sick leave based on unremitting conflict, and save time, money and relationships.


Maria Simpson, Ph.D. * Los Angeles, CA * Phone: 641-715-3900 x 1376932 Fax: 310-826-7440 *

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